Return & Exchange Policy
No Stress. No Hassle. Just the Right Fit.
At Back Row Mafia, we want you to feel good in what you wear. If something isn’t right, we’ve got your back. Check out our easy return and exchange policy below.
1. Can I Return My Order?
Yep! You can exchange any item within 4 days of receiving it – just make sure it’s:
✅ Unworn and unwashed
✅ In its original packaging
✅ With tags still attached
2. How Do I Return or Exchange?
1️⃣ Hit Us Up – DM us on Whatsapp with your order number.
2️⃣ Pack It Up – Securely pack the item and send it back to our return address.
3️⃣ We Got You – Once we receive it, we’ll process your exchange ASAP.
3. What Items Can’t Be Returned?
❌ Items on sale (final sale items)
❌ Personalized/custom orders
❌ Items that have been worn, washed, or damaged
4. Refunds & Store Credit
- Once we receive your return, we’ll process your refund within 5-7 business days.
- Prefer store credit? We can hook you up with a gift card for your next order.
5. Shipping Costs
- Return shipping is on you unless the item was defective or incorrect.
- If it’s our bad, we’ll cover the shipping and make it right.
Company Information
BRM Clothing Company
234 , Jayanthi Mawatha , Udyna pedesa , Kaduruwela,
Sri Lanka
Email: hello@brmclothing.store
Phone: +94 76 392 9961